Snapshot · ServiceNow, Inc. (NOW)

Data as of 2026-10-18T09:42:03.775Z

Fundamentals check

Market cap

$146.8B

P/E (TTM)

88.2

Gross margin

74.8%

Net margin

11.3%

ROE

13.8%

R&D / revenue

22.1%

Dividend yield

0.0%

FCF yield

3.1%

Summary

ServiceNow, Inc. specializes in delivering cloud-based solutions designed to streamline and automate critical business services for organizations across the globe. Its flagship "Now Platform" serves as the foundation, leveraging technologies such as workflow automation, artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA). This platform also incorporates robust features like performance analytics, electronic service catalogs, configuration management systems, data benchmarking, encryption capabilities, and various collaboration and development tools. ServiceNow offers a comprehensive suite of applications built on this platform, catering to diverse enterprise needs. Key offerings include IT Service Management (ITSM), which streamlines support for employees, customers, and partners; IT Business Management (ITBM); IT Operations Management (ITOM), designed to integrate and manage both physical and cloud-based IT infrastructure; and IT Asset Management (ITAM) for automating asset lifecycles. Its Security Operations solution facilitates seamless integration between internal systems and third-party security tools. Beyond IT, the company provides solutions for Governance, Risk, and Compliance (GRC) to enhance organizational resilience, along with tools for Human Resources, Legal, and general workplace service delivery, including dedicated safe workplace applications. Other specialized applications cover Customer Service Management (CSM) and Field Service Management (FSM). To further extend functionality, ServiceNow offers App Engine for custom development and IntegrationHub to connect workflows across various applications. The company also provides a range of professional services, industry-specific solutions, and comprehensive customer support. ServiceNow's diverse client base spans critical sectors such as government, financial services, healthcare, telecommunications, manufacturing, and education, alongside various IT services, technology, oil and gas, and consumer product industries. The company reaches these customers through a combination of its direct sales force and a network of resale partners. Notably, a strategic alliance with Celonis assists clients in pinpointing and prioritizing business processes ripe for automation. Established in 2004 and headquartered in Santa Clara, California, the company originally operated as Service-now.com before rebranding to ServiceNow, Inc. in May 2012.

How it makes money

Revenue mix, latest fiscal year

• License and Service97%
• Technology Service3%

Recent Events

• 2026-10-16T18:46:08.000Znegative

  Here's Why ServiceNow (NOW) Fell More Than Broader Market

  可能与市场对 AI 股的回调情绪相关，恰逢 NOW 当日下跌，非因果断言。

  Source: zacks.com

• 2026-10-16T11:57:24.000Znegative

  Enterprise Software Stocks Fall as AI Financing Worries Spread: Palantir and ServiceNow Drop 5%, Salesforce Slides 4%

  或与 AI 融资担忧传播相关，或对 NOW 短期价格造成压力，但非直接因果。

  Source: 247wallst.com

• 2026-10-16T07:15:41.000Zpositive

  ServiceNow Is Betting Big on AI. Investors Need to Watch These Growth Drivers

  可能与对 AI 驱动增长的积极展望相关，或有助于投资者理解 NOW 的增长动因。

  Source: 247wallst.com

• 2026-10-16T02:33:07.000Zneutral

  CrowdStrike vs. ServiceNow: Comparing Revenue Trends Between These Growing Software Giants

  或有助于投资者评估两家公司在收入趋势上的差异，未必直接影响 NOW 短期走势。

  Source: fool.com

• 2026-10-15T15:06:29.000Zpositive

  ServiceNow stock rises 6% as investors rotate to enterprise software stocks

  可能与分析师上调目标价及 AI 相关增长预期相关，推动 NOW 股价上行。

  Source: invezz.com

• 2026-10-15T14:35:00.000Zpositive

  3 Reasons ServiceNow Stock Is Climbing When Tech Is Selling Off

  可能与新 AI 进展和治理能力提升的报道相关，恰逢市场对企业软件的资金偏好，或有助于 NOW 的上行动力。

  Source: barrons.com

• 2026-10-15T12:58:00.000Zpositive

  ServiceNow Climbs 5% After Denying Decagon Acquisition Interest; Salesforce Rises 4%, Palantir Dips

  或与对并购传闻的否认及 AI 相关乐观情绪相关，可能推动 NOW 股价上涨。

  Source: 247wallst.com

• 2026-10-15T12:39:10.000Zpositive

  ServiceNow Stock Surges as Investors Shift to Legacy Tech

  可能与投资者资金从 AI 名单转向企业软件等传统领域的情绪相关，或有助于 NOW 的股价表现。

  Source: benzinga.com

• 2026-10-15T09:00:00.000Zpositive

  ServiceNow advances its operational harness for enterprise AI with AI Passport and expanded governance capabilities

  恰逢 AI Passport 与治理能力提升的消息，可能与 NOW 的 AI 商业化进程相关，但非因果断言。

  Source: businesswire.com

• 2026-10-15T09:00:00.000Zpositive

  ServiceNow introduces the third generation of its employee-centric AI harness so the workforce can build and use the AI their jobs demand

  可能与新的员工端 AI 能力及工作流自动化扩展相关，或对市场对 NOW 的看法有所积极影响。

  Source: businesswire.com

• 2026-10-15T00:00:00.000Zpositive

  Price move: NOW rose 6.1%

  NOW 在这段行情中出现明显波动，恰逢异常的价格变动，但此处没有可关联到的具体新闻事件。

• 2026-10-07T08:55:01.000Zneutral

  CrowdStrike vs. ServiceNow: Which Technology Stock Is a Better Buy in 2026?

  或有助于投资者比较两家股票，但未必直接影响 NOW 的股价，属于中性新闻。

  Source: fool.com

• 2026-09-28T00:00:00.000Znegative

  Price move: NOW fell 3.1%

  NOW 在这段行情中出现明显波动，恰逢异常的价格变动，但此处没有可关联到的具体新闻事件。

• 2026-09-14T00:00:00.000Zpositive

  Price move: NOW rose 7.4%

  NOW 在这段行情中出现明显波动，恰逢异常的价格变动，但此处没有可关联到的具体新闻事件。

• 2026-08-27T00:00:00.000Zpositive

  Price move: NOW rose 10.0%

  NOW 在这段行情中出现明显波动，恰逢异常的价格变动，但此处没有可关联到的具体新闻事件。

• 2026-08-08T17:30:00.000Zmixed

  Palantir vs. ServiceNow: Which Is the Better Long-Term AI Stock?

  恰逢 AI 投资议题热度，报道比较两家公司在 AI 领域的定位，或对 NOW 的关注度有影响，但不构成因果断言。

  Source: The Motley Fool

• 2026-08-07T00:00:00.000Zpositive

  Price move: NOW rose 6.4%

  NOW 在这段行情中出现明显波动，恰逢异常的价格变动，但此处没有可关联到的具体新闻事件。

• 2026-07-24T15:47:00.000Zpositive

  Learning Tree International הופכת לשותפת הדרכה מורשית של ServiceNow במטרה לקדם את האימוץ של פלטפורמה ארגונית

  可能与 Learning Tree 成为 ServiceNow 授权培训合作伙伴的公告相关，或有助于提升企业对 ServiceNow 的采用意愿。

  Source: GlobeNewswire Inc.

• 2026-07-24T00:00:00.000Zpositive

  Price move: NOW rose 7.4%

  NOW 在这段行情中出现明显波动，恰逢异常的价格变动，但此处没有可关联到的具体新闻事件。

Analyst view

Avg price target $165.95 from 19 analysts (last quarter)

Insider & Congress activity

Open-market trades only; grants and exercises excluded

• 2026-08-31SellFipps Paul(officer: President, Global Customer Ops)2,034 shares
• 2026-08-28SellCanney Jacqueline P(officer: Chief People & AI Enblmt. Off.)7,847 shares
• 2026-08-27SellChamberlain Paul Edward(director)2,700 shares
• 2026-08-13SellChamberlain Paul Edward(director)1,500 shares

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本内容仅为信息整理，不构成任何投资建议。